Core System Modernization and Integration at COLJUEGOS

Core System Modernization and Integration at COLJUEGOS

COLJUEGOS relied on manual workflows, experienced long processing times, and faced limited system interoperability due to the lack of integration between its three core systems—SIICOL, the Operator Portal, and the Online Connection System—as well as the ORFEO document management platform. These limitations negatively affected operational efficiency, regulatory compliance, and institutional transparency.

BENEFITS

Root Causes

The challenges originated from disconnected SIICOL workflows that generated unnecessary manual work, delays in document access caused by the absence of ORFEO integration, and the lack of real-time data exchange between core systems, leading to rework, data inconsistencies, and process inefficiencies.

Solution

All three core systems were modernized and aligned with evolving regulatory requirements, while business processes were integrated across departments to eliminate operational silos. Interoperability was enabled between SIICOL, the Operator Portal, and the Online Connection System, and ORFEO was fully integrated to automate documentation workflows, improve traceability, and increase overall operational transparency.